Frequently Asked Questions

Your badge will be available upon purchasing a ticket. We recommend printing your badge at home/office to avoid the lines at the event. Login to the ‘My Account’ area to print your badge.

We expect the Connect Conference to sellout, and we recommend that you register in advance. Event day tickets may be available at a premium cost.

Refunds will only be provided if the event is cancelled.

After you purchase your Conference Ticket you will be provided with an opportunity to select your meal choices.

We accept Visa, Mastercard and American Express. We do not accept personal or company checks. Get those airmiles, pay with a credit card!

Individual tickets are $150.00 until August 15th, and increase to $165.00 on August 16th. And if you buy onsite, $175.00.

All ticket purchases require you to ‘assign’ or ‘register’ your ticket, either to yourself or to others if you are purchasing on behalf of your organization or co-workers, etc. To do this, please log in to your account and navigate to the “Event Tickets” page, which will list all of your purchased tickets. Click the “Assign Ticket” button and choose whether you would like to assign the ticket to yourself, or to another person.

Skip the lines, and print your badge at home. After you have purchased your ticket, you will be able to login to our event portal and print your badge label.

Yes, we will be scanning electronic tickets on your cell phone, but the paper ticket line may be faster.

Yes, Exhibitors and Attendees, may purchase Lunch, Dinner or Casino Night tickets for non members. You cannot buy tickets unless you are attending the Conference.

You should pick the sessions that provide the best educational value to you.

You do not need to ‘reserve’ a session and you may change you mind prior to attending a session.

In the ‘My Account’ area you will find a helpful ‘My Schedule’ tab to help you choose which sessions you would like to attend.

Yes, during lunch there will be an ‘educational’ speaker, and you will receive 1 CEU credit for attending. Stay until the end to get your Event code for the CEU credit.

To apply your Event CEU credits to your CMIA membership, after the Event, you will need to login to your CMIA account and enter your ‘Connect Code’ to automatically transfer the credits. An email with detailed instructions will be sent after at the conclusion of the Conference.

If you want to take advantage of the Conference hotel rate, the last day to book is Thursday, December 28, 2023.

Book directly with the Hilton Anaheim Hotel for $175USD per night with the Conference link. Book early as there is a limited number of rooms at this rate. Last Day to Book at the Conference rate is December 28, 2023.