Cancellation & Refund Policy
Vendors/Exhibitors
1. Cancellation Periods:
Cancellations made 30 days or more prior to the Event Start date will receive a 75% credit for the next scheduled Connect Event.
Cancellations made 15 days prior to the Event will be eligible for a 50% credit for the next scheduled Connect Event.
Cancellations made less than 15 days prior to the Event will receive no credit for the next scheduled Connect Event.
2. Cancellation Credit Terms:
Credits are non-transferable and can only be used for the next scheduled Connect Event.
3. Notification Procedure:
All cancellation requests must be submitted in writing to the event organizer.
The effective date for calculating the cancellation period will be the date the written cancellation request is received.
Attendee Event Tickets
We understand that circumstances may arise that necessitate changes to your plans. The refund policy for attendee tickets is as follows:
1. No Refunds Within 14 Days:
Unfortunately, we are unable to process any refunds for event tickets canceled within 14 days of the conference date.
2. 30-Day Refund Request:
If you wish to cancel your attendance and request a refund at least 30 days prior to the conference, you will be eligible for a 50% refund of the ticket price.
3. 60-Day Refund Request:
For cancellations made with a 60-day notice or more, a 100% refund of the ticket price will be issued.
